Shipping policy

Shipping Policy

Shipping

MEOWTERIOR works with selected design brands and makers from around the world. Depending on the item, orders may be shipped directly from the brand, maker, or one of our fulfilment partners.

Processing and delivery times

Processing and delivery times vary by product and destination.

Estimated shipping information will be shown on the product page or communicated before your order is fulfilled. Made-to-order and specially sourced items may require additional preparation time.

International shipping

We may ship products internationally where available.

Shipping availability, delivery times, and costs may vary depending on the product, destination, and shipping origin.

Customs, duties and taxes

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country.

Where these charges are not included at checkout, they may be payable by the customer upon import or delivery.

Any known information regarding duties and taxes will be provided where possible before purchase.

Delivery

Once an order has been shipped, tracking information will be provided where available.

Delivery dates are estimates and may be affected by customs procedures, carrier delays, weather, or other circumstances outside our reasonable control.

Damaged packages

If your order arrives damaged, please keep the item and all original packaging and contact us as soon as possible.

Photographs of the product, outer packaging, shipping label, and damaged areas may be required so that we can investigate the issue with the carrier or supplier.

Questions

If you have any questions about shipping for a particular item or destination, please contact us before placing your order.